Mistakes may happen and might go above and beyond to resolve any issues. We always reply within a few hours. It barely exceed 24 hours to respond.If you receive an item and there is something wrong or you think it's not Authentic, please don't worry because you are 100% protected by us! Just send us a message which goes a very long way. We will respond and resolve any issue very shortly. We have passion to serve and give more service to customers, just let us know. For brand New-old stock items : We wouldn't know what could be potential failure inside the box specially if the item has rechargeable battery. Please put it in your consideration, we are not responsible for these cases. The item "Vintage Sony XR-510R AM-FM Car Radio Stereo Cassette Player New #10639" is in sale since Tuesday, April 6, 2021. This item is in the category "Consumer Electronics\Vehicle Electronics & GPS\Car Audio\Car Audio In-Dash Units". The seller is "roustalab2050" and is located in Irvine, California. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Brazil, Chile, Colombia, Costa rica, Panama, Trinidad and tobago, Guatemala, El salvador, Honduras, Jamaica, Antigua and barbuda, Aruba, Belize, Dominica, Grenada, Saint kitts and nevis, Saint lucia, Montserrat, Turks and caicos islands, Barbados, Bangladesh, Bermuda, Brunei darussalam, Bolivia, Ecuador, Egypt, French guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman islands, Liechtenstein, Sri lanka, Luxembourg, Monaco, Macao, Martinique, Maldives, Nicaragua, Oman, Peru, Pakistan, Paraguay, Reunion, Viet nam, Russian federation.